Computer Certification tutorial
Computer Certification
Tutorial Online
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Computer Certification Tutorial

Troubleshooting Training Course

This course explains how to troubleshoot common system problems. This is self-paced, internet-based Computer Certification tutorial -- there are no books to purchase and no scheduled classes to attend

A+ Certification
Computer Introduction

A+ Training
The System Board

CompTIA Certification
Connecting Peripherals

Troubleshooting Tutorial Objectives:

Deal with clients professionally and gather important symptom information
Find clues to help solve system problems
Use software diagnostics to identify problems
Test hardware problems
Isolate system problems and dead system causes
Find and resolve operating system problems

Outline:

Initial Troubleshooting Tips
Software Diagnostics
Hardware Troubleshooting
Tracking Down Problems
Operating Systems Troubleshooting
Problems Starting Windows 9x and 2000
Isolating Windows 9x and 2000 Problems

Features:

Exercises that allow users to practice the application
Simulations that allow users to practice course skills, even if they don't have access to the application
Notes - See additional information related to the topic in the text
Tips - See a different, faster, or easier way of doing something
Quick References - See a quick reference guide to the features introduced in a chapter
Details - Display more detailed information related to the current topic
Hotwords - See related information
Navigation Bar - Maneuver easily through the courses
Course Topics and Index -- with searching feature and hyper-links
Skill Assessment - can be used for pre and post-testing -- tracking first try, best try and course grade - if passed, green check mark will appear as 'mastered' - hyperlinks to units within the course to go back and re-take a certain unit again. Use as pre-test to determine which course topics you want to focus on and to go directly into that unit.

Applicability

This course is for anyone preparing for the A+ Core Hardware examination and the A+ Operating System Technologies examination.

Technical Requirements

200MHz Pentium with 32MB Ram. 640 x 480 256-color video (800 x 600 is recommended). Windows 95, 98, NT, 2000, or XP. Internet Explorer 5.0 or higher required. Minimum Connection Speed: 28.8k. Authorware and Macromedia Flash player recommended but not required. JavaScript must be enabled. Netscape and AOL browsers not supported.

Learning comes to life with challenging labs, critical assessment and real-world insight from experts with vast experience in the subject matter. Engage in dynamic learning where multiple senses help reinforce learning concepts. Our proven methodology provides an unequalled experience with exceptional results Learning that's Easy, Convenient and Affordable! High-quality, online, self-paced courses designed to help you achieve your goals. Affordable annual subscription plans give you unlimited access to an entire suite of topics at prices that you just won't find anywhere else.